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<p><span style="font-size:14px"><strong>一、子账号权限说明 </strong></span></p><p><span style="font-size:14px">1. 可分配权限说明 </span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708093855416_5297_81_4e7f71ee3b7a5b1_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708093855416_5297_81_4e7f71ee3b7a5b1_10080001227.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">2. 分配数据说明：针对<strong>查看收款</strong>以及<strong>查看订单</strong>这两个权限，可以支持设置子账号是全部可见还是部分可见 </span></p><p><span style="font-size:14px">(1) 全部可见：子账号可以看到主账号的所有数据 </span></p><p><span style="font-size:14px">(2) 部分可见：子账号可以看到的数据由主账号操作分配，将数据分配给子账号之后，子账号才可看见该条数据</span></p><p><span style="font-size:14px"><strong>二、创建/管理子账号 </strong></span></p><p><span style="font-size:14px">2.1创建子账号 </span></p><p><span style="font-size:14px">1. 进入子账号管理页面</span></p><div class="media-wrap image-wrap"><img id="https://oss-ali-pub-prod.cogolinks.com/20240904121614960_7242_85_6055b0aacddc641_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240904121614960_7242_85_6055b0aacddc641_10080001227.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">2. 点击新建子账号按钮</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708094329579_353_76_4e7fa74cf5d8f71_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708094329579_353_76_4e7fa74cf5d8f71_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">3. 填写子账号相关信息，勾选子账号需要的权限</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708094423269_5297_80_4e7fbe43cca4311_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708094423269_5297_80_4e7fbe43cca4311_10080001227.png" width="600px" style="width:600px"/></div><p></p><p><span style="font-size:14px">4. 点击确认保存之后提交子账号信息 </span></p><p><span style="font-size:14px">2.2激活子账号 </span></p><p><span style="font-size:14px">1. 子账号邮箱接收到激活邮件，邮件中点击【立即激活】，跳转激活页面如下、需要验证子账号手机号，并设置子账号密码， </span></p><p><span style="font-size:14px">提交后子账号即可生效。 </span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708094628952_353_74_4e7fd1106e35dc1_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708094628952_353_74_4e7fd1106e35dc1_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">注意：激活链接有效期为 <span style="color:#ff0000">7 天</span>，超过时间后链接失效，需要主账号再次发送邀请邮件</span></p><p><span style="font-size:14px">2.3编辑/禁用/删除子账号信息 </span></p><p><span style="font-size:14px">1. 完成激活生效的子账号可以进行编辑/禁用/删除操作</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708094744302_353_75_4e7fe29ba0d5481_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708094744302_353_75_4e7fe29ba0d5481_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">2. 禁用子账号后，子账号将无法登录，重新启用之后，子账号可正常登录</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708095406372_353_82_4e803b90bd31a51_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708095406372_353_82_4e803b90bd31a51_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">3. 编辑子账号信息可以支持修改子账号的权限以及子账号名称 </span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708095527169_353_81_4e804e609f09ec1_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708095527169_353_81_4e804e609f09ec1_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">4. 删除子账号之后，子账号管理中将不再展示该子账号的信息，该子账号也无法登录使用</span></p><p><span style="font-size:14px"><strong>三、外贸收款数据分配 </strong></span></p><p><span style="font-size:14px">3.1收款数据分配/取消分配 </span></p><p><span style="font-size:14px">1. 管理员账号进入外贸收款的收款管理菜单</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708095834320_5297_81_4e80846a663f671_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708095834320_5297_81_4e80846a663f671_10080001227.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">2. 勾选需要分配的收款数据，点击分配按钮</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708095922734_5297_75_4e808fb01a12561_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708095922734_5297_75_4e808fb01a12561_10080001227.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">3. 选择需要分配的业务员，确认分配后，即可完成数据分配，该业务员即可看到分配的收款信息</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708100417753_353_73_4e80c9e9e3c2ff1_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708100417753_353_73_4e80c9e9e3c2ff1_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">4. 勾选需要取消分配的数据，点击取消分配之后即可完成操作，原先分配的业务员将无法看到取消分配的数据</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708101216388_353_76_4e81395ac4403a1_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708101216388_353_76_4e81395ac4403a1_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">3.2订单数据分配/取消分配 </span></p><p><span style="font-size:14px">1. 管理员账号进入外贸收款的订单管理菜单</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708101450573_353_78_4e815d40e81d8e1_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708101450573_353_78_4e815d40e81d8e1_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">2. 勾选需要分配的订单数据，点击分配按钮</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708101541559_353_76_4e81691fe67b6c1_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708101541559_353_76_4e81691fe67b6c1_10080002102.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px">3. 选择需要分配的业务员，确认分配后，即可完成数据分配，该业务员即可看到分配的订单信息</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708101631747_5297_76_4e817f46069a3d1_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708101631747_5297_76_4e817f46069a3d1_10080001227.png" width="600px" style="width:600px"/></div><p><span style="font-size:14px"> 4. 勾选需要取消分配的数据，点击取消分配之后即可完成操作，原先分配的业务员将无法看到取消分配的数据</span></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240708101719990_353_78_4e81800adedae91_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240708101719990_353_78_4e81800adedae91_10080002102.png" width="600px" style="width:600px"/></div><p></p>

子账号使用操作指导

<p><span style="font-size:14px">普通提现与结汇提现的区别如下：</span></p><p></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20240222193729403_10229_75_24929a0b621a111_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20240222193729403_10229_75_24929a0b621a111_10080001227.png"/></div><p></p><p></p>

普通提现与结汇提现的区别是什么？

<p><span style="font-size:14px">结行卡支持支付Etsy店铺租金</span></p>

结行卡可以支付Etsy的店铺租金么？

<p><span style="color:#000000"><span style="font-size:14px"><strong>一、当收款状态为“审核驳回”时</strong></span></span></p><p><span style="color:#000000"><span style="font-size:14px"><strong>步骤一：</strong>点击【收款管理-收款管理-外贸收款】，找到对应单号点击【申请退款】</span></span></p><p></p><div class="media-wrap image-wrap"><img id="https://oss-ali-pub-prod.cogolinks.com/20250109151849946_24106_78_875b5b690d64021_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20250109151849946_24106_78_875b5b690d64021_10080001227.png"/></div><p></p><p><span style="color:#000000"><span style="font-size:14px"><strong>步骤二：</strong>在上传材料处上传退款原因说明并点击【确认退款】</span></span></p><p class="media-wrap image-wrap"></p><div class="media-wrap image-wrap"><img id="https://oss-ali-pub-prod.cogolinks.com/20250109152039879_24106_79_875b75018a6edf1_10080001227.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20250109152039879_24106_79_875b75018a6edf1_10080001227.png"/></div><p></p><p><span style="color:#000000"><span style="font-size:14px"><strong>二、当收款状态为“待提交材料”时</strong></span></span></p><p class="MsoNormal"><span style="color:#000000"><span style="font-size:14px"><span style="background-color:#ffffff"><strong>步骤一：</strong></span>点击【申请退款】</span></span></p><p class="media-wrap image-wrap"></p><div class="media-wrap image-wrap"><img id="https://oss-ali-pub-prod.cogolinks.com/20250109152519451_11302_80_875baba2a913911_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20250109152519451_11302_80_875baba2a913911_10080002102.png"/></div><p></p><p><span style="font-size:14px"><span style="color:#000000"><strong>步骤二：</strong>请注意页面的温馨提示信息并点击【确认退款】</span></span></p><p class="media-wrap image-wrap"></p><div class="media-wrap image-wrap"><img id="https://oss-ali-pub-prod.cogolinks.com/20250109152843042_11302_80_875bdb09a2d5411_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20250109152843042_11302_80_875bdb09a2d5411_10080002102.png"/></div><p></p>

如何发起退款申请

<p>1、在首页上，点按“销售和趋势”。</p><p></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20241104134201254_22345_82_7313bb0af5d9181_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20241104134201254_22345_82_7313bb0af5d9181_10080002102.png" width="600px" style="width:600px"/></div><p></p><p>2、在左下角，选择“销售和趋势报告”</p><p></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20241104134343371_22345_83_7313d2d19c50731_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20241104134343371_22345_83_7313d2d19c50731_10080002102.png" width="600px" style="width:600px"/></div><p></p><p>3、在右上角，点按“关于报告“旁边的工具提示。</p><p></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20241104134512237_22345_82_7313e7827218f01_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20241104134512237_22345_82_7313e7827218f01_10080002102.png" width="600px" style="width:600px"/></div><p></p><p>4、点按“生成Reporter访问令牌”。</p><p></p><div class="media-wrap image-wrap"><img class="media-wrap image-wrap" id="https://oss-ali-pub-prod.cogolinks.com/20241104141425574_22345_78_73157fbd7516da1_10080002102.png" title="image.png" src="https://oss-ali-pub-prod.cogolinks.com/20241104141425574_22345_78_73157fbd7516da1_10080002102.png" width="600px" style="width:600px"/></div><p></p>

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